Welcome to DestHub Event Management Application. These Terms and
Conditions ("Terms") govern your use of our website, mobile
applications, and services (collectively, the "Platform"). By
accessing or using the Platform, you agree to be bound by these
Terms. If you do not agree, please do not use the Platform.
1. Acceptance of Terms
By registering, accessing, or using the Platform, you confirm that
you have read, understood, and agreed to these Terms. We reserve
the right to modify these Terms at any time, and continued use of
the Platform constitutes acceptance of any modifications.
2. User Accounts and Access
2.1 Account Registration
To access certain
features, users must create an account. You agree to provide
accurate and complete information during registration. Anonymous
users may access limited features such as event registration and
ticket verification but cannot create events.
2.2 Account Security
You are responsible for
maintaining the confidentiality of your account credentials. You
agree not to share your login details with anyone. If you suspect
unauthorized access, you must notify us immediately.
2.3 Termination of Accounts
We reserve the
right to suspend or terminate accounts if there is a violation of
these Terms or suspicious activity is detected.
3. Event Registration and Payments
3.1 Registration for Events
Users can
register for events either as signed-in users or as anonymous
guests. All registrations are final, and refunds are subject to
the event organizer's policies.
3.2 Payment Processing
Payments for event
tickets, donations, or other services are securely processed
through Paystack. Payment splitting allows a portion of the fee to
be sent to an external account, as entered by the event organizer.
For paid events, event organizers will be charged a fee of ₦200
per ticket sold (excluding bank charges). For free donation-based
events, a 10% service fee will be deducted from each donation made
through the platform. We are not responsible for errors in payment
details provided by users.
4. Ticketing and Verification
Each event registration generates a unique ticket that is verified
through QR code scanning. Tickets are non-transferable and may not
be used by multiple individuals. Unauthorized duplication or
misuse of tickets may result in account suspension.
5. Volunteer Registration and Roles
Registered users can apply to become volunteers (e.g., Ushers) to
help manage events. Volunteers will have access to ticket
verification tools but cannot modify event details. Misuse of
volunteer privileges may result in removal from the role.
6. Data Privacy and Security
6.1 Data Collection
We collect and store
user information such as names, emails, registration details, and
event preferences. Payment details are processed securely via
Paystack and are not stored by us.
6.2 Data Protection
We implement security
measures to protect user data. However, no system is entirely
secure. Users should report any suspected data breaches
immediately.
6.3 Sharing of Data
Personal data is not
sold to third parties. Event organizers may access attendee data
only for event management purposes.
7. Prohibited Activities
Users must not:
- Use false information to create accounts or
register for events.
- Attempt to hack, disrupt, or damage
the Platform.
- Engage in fraudulent activities related to
payments or ticketing.
- Use the Platform for illegal or
unauthorized purposes.
8. Limitation of Liability
We provide the Platform on an "as-is" basis without warranties. We
are not liable for any indirect or consequential damages arising
from the use of the Platform. Event organizers are responsible for
their events, and we do not guarantee event quality or refunds.
9. Governing Law
These Terms shall be governed by and construed in accordance with
the laws of Nigeria.
10. Contact Information
For questions regarding these Terms, please contact us at
support@desthub.com.ng.
By using DestHub Event Management Application, you acknowledge
that you have read, understood, and agreed to these Terms.